Support

Site Restoration

#11750 kickstart file just downloads from site

Posted in ‘Site restoration’
This is a public ticket

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Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

user58162
Mandatory information about my setup:
j1.5 http://volkscene.co.uk/kickstart.php
Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: (j1.5)
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version which took the backup: (unknown)
Kickstart version used to extract the backup: (3.4.1)

Description of my issue:

kickstart php file just downloads from site and doesn't install. Thanks in advance!

nicholas
Akeeba Staff
Manager
This is a hosting issue, not a Kickstart issue. Please note that your host has somehow misconfigured the server so that it won't run PHP files, instead it will treat them as any other file, i.e. offer to download them through the browser. Please contact your host.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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