Support

Site Restoration

#11872 Invalid header in archive file, part 0, offset 27

Posted in ‘Site restoration’
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Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

frojas
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Tes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? YES
Joomla! version: (2.5.4
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version which took the backup: (last
Kickstart version used to extract the backup: (unknown)

Description of my issue:

I have jpa file and i loaded for restoration and ok, but when i try the redotarion script iget Invalid header in archive file, part 0, offset 27 .
I tried on other intalation and same error and tri extact wizard and i get an error invalid archive format

nicholas
Akeeba Staff
Manager
This sounds like a bad download. Please try re-downloading the backup archive using FTP in Binary transfer mode as detailed in our User's Guide, our Quick Start Guide and our third video tutorial. If this doesn't work please specify all the mandatory information you forgot to fill in when submitting the ticket so that I have enough context to help you.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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