Support

Site Restoration

#12073 Kickstart hangs before the end of the extraction (point 5)

Posted in ‘Site restoration’
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Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

user58245
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 1.5.22
PHP version: 5.3.0
MySQL version: 5.1.36
Host: (optional, but it helps us help you)
Akeeba Backup version which took the backup: Akeeba Backup Professional 3.4.3
Kickstart version used to extract the backup: 3.4.1

Description of my issue: I use Kickstart to restore my website after a backup in JPA format.

Worked fine with precedent versions of Akeeba backup and Kickstart, but it hangs now during extraction (point 5 of kickstart process) at the very end. If I refresh the window it runs again from the beginning.
Tried with 3 different backups, same issue.

Thanks for help.



nicholas
Akeeba Staff
Manager
This sounds like a disk space issue or a timeout issue. You can always extract the backup archive locally using Akeeba eXtract Wizard, upload all extracted files to your server, then visit the restoration URL, e.g. http://www.example.com/installation/index.php to continue the extraction process.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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