Site Restoration

#12073 Kickstart hangs before the end of the extraction (point 5)

Posted in ‘Site restoration’
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Environment Information

PHP version
CMS Type
CMS Version
Backup Tool Version
Kickstart version

Latest post by nicholas on Tuesday, 24 April 2012 08:20 CDT

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 1.5.22
PHP version: 5.3.0
MySQL version: 5.1.36
Host: (optional, but it helps us help you)
Akeeba Backup version which took the backup: Akeeba Backup Professional 3.4.3
Kickstart version used to extract the backup: 3.4.1

Description of my issue: I use Kickstart to restore my website after a backup in JPA format.

Worked fine with precedent versions of Akeeba backup and Kickstart, but it hangs now during extraction (point 5 of kickstart process) at the very end. If I refresh the window it runs again from the beginning.
Tried with 3 different backups, same issue.

Thanks for help.

Akeeba Staff
This sounds like a disk space issue or a timeout issue. You can always extract the backup archive locally using Akeeba eXtract Wizard, upload all extracted files to your server, then visit the restoration URL, e.g. to continue the extraction process.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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