Support

Site Restoration

#13017 Installation Kick starte and Web Matrix 2.0

Posted in ‘Site restoration’
This is a public ticket

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Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

user63889
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (2.5.6)
PHP version: (5.3)
MySQL version: (unknown)
Host: (local)
Akeeba Backup version which took the backup: (last 22July 2012)
Kickstart version used to extract the backup: (last 22 July 2012)

Description of my issue:
I install joomla with web matrix 2.0 and everything works perfect, but since i publish the kick starter, run half and it show weird appears a leyend: DO_NOT_CLOSE_EXTRACT and the extract button change to BTN_START and i can do exctract nothing! i send you a picture of the problem any idea or help this is URGENT thanks for your time and help...

A.Rodriguez

nicholas
Akeeba Staff
Manager
Please try using a different browser, e.g. Chrome or Firefox.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user63889
Ok , now work but give this mensagge:

An error occured

Invalid header in archive file, part 0, offset 27

I read the all document
i create a folder kicktemp
i set the permissons to 7
and i try to use the ftp option

but 1) i dont know the user name an the password of the ftp, because is local an i use webmatrix to install all, 2) i try to fill all but tell me Wrong FTP host or port

nicholas
Akeeba Staff
Manager
I lost you somewhere. You said you're using WebMatrix which means that you're using Windows. Then you say
i set the permissons to 7
Huh?! Windows has ACLs, not permissions :s Are you trying to restore a site locally or to a live host? If it's a live host, can you please confirm the exact PHP version it's running?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user63889
Im sorry to confuse you, this is the deal:

i develop a site in my server (online) for a client, them i make a backup with akebba.

now i need to move this site to a local host and then put it onilne

the new server is microsoft, so i use web matrix 2.0 to install the new joomla site

i follow all the step of kickstart installation

and now i have the problem of the how make work the ftp or directly, because every tiem i try it the kickstart tell me the "Wrong FTP host or port"

do i have to change something in the web matrix? if i publish the site and i try to run the kick start is gonna work maybe because is online?

any help good for me

WHAT IS? inavlid header in archive file, part, offset 27??

nicholas
Akeeba Staff
Manager
I slowly begin to understand. Here's what I understand: you have a live site. You took a backup and you want to restore it locally. Your local server is IIS Express, managed by Microsoft WebMatrix 2.0.

Using Kickstart is not mandatory, but it's possible. However, you must not use the FTP mode. Since it's a local installation there is no FTP server to begin with. You have to use the direct file writes.

Now, regarding the "invalid header" error message. This means that you have a corrupt or truncated archive, or you're missing backup parts. Please download all backup archive parts using FTP in Binary transfer mode. For a tutorial please consult our Videos (it's the third video tutorial in the Akeeba Backup series). Using the Binary transfer mode is crucial to the extraction. Remember that if you have a multi-part archive file you will need to download all archive parts, i.e. .jpa, .j01, .j02 and so on. How will you know? If there are files with the same name and these extensions then it's a multi-part archive. After the download also please check that the size of each file matches down to the last byte. If they don't you have a corrupt or truncated archive and you won't be able to extract it.

If Kickstart keeps on failing you can extract the backup archives with Akeeba eXtract Wizard. That's a free download from our site. After extracting the archive you can access the restoration script as http://192.168.10.68/installation/index.php (in this case you must not try to run Kickstart; Kickstart's sole purpose in life is to extract the backup archive, not restore the backup, and you have already extracted the backup archive). In this case, after the restoration is over, just remove the installation directory.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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