Support

Site Restoration

#13687 authentication to ldap doesn't work after restore

Posted in ‘Site restoration’
This is a public ticket

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Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

user67643
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: (unknown) 2.5.6
PHP version: (unknown) 5.3.3
MySQL version: (unknown) 5.1.6
Host: (optional, but it helps us help you)
Akeeba Backup version which took the backup: (unknown) 3.6.6
Kickstart version used to extract the backup: (unknown) 3.6.3

Description of my issue:

after restoration from host1 to host2. The joomla site is there but when logging in which is authenticated via ldap it say ldap host not found. Ldap is running and the real live site is authenticating with ldap but not the restored site?

Any ideas?

nicholas
Akeeba Staff
Manager
Firewall settings either on the site server or the LDAP server prevent the two servers from talking to each other.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user67643
Firewall is down on both servers (ldap and joomla). I have normal ldapsearch results in commandline.
php5-ldap plugin is installed. in jommla logs:

2012-09-28 16:29:57 INFO 192.168.195.4 LDAP FAILURE: Unable to connect to LDAP server
2012-09-28 16:33:55 INFO 192.168.45.1 LDAP FAILURE: Unable to connect to LDAP server

In administrator gui I have the same LDAP setting like before restoration.

nicholas
Akeeba Staff
Manager
Well, you do understand that I have not written the LDAP code myself and that's part of Joomla! core, right? All I can tell you is that by the time the restoration is complete any such issues are 100% caused by incompatibilities between what Joomla! requires and what your server provides or because of server restrictions. Unfortunately, I cannot offer generic Joomla! support. You can ask at the Joomla! forum, though.

If you don't believe me that it's not a problem caused by the restoration, delete the site, install a fresh copy of the same version of Joomla! on this host and try setting up LDAP on it. You'll see that you have exactly the same issue.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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