Site Restoration

#13833 S3 Import port

Posted in ‘Site restoration’
This is a public ticket

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Environment Information

PHP version
CMS Type
CMS Version
Backup Tool Version
Kickstart version

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? No
Joomla! version: 2.5.7
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version which took the backup: latest
Kickstart version used to extract the backup: 3.5.2

Description of my issue:
Hi Nicholas,

This is a follow-up for my private ticket (#13782). I think I have found out the cause of the issue - my firewall. That's the reason why the FTP denies you..because I didn't whitelist your IP. Sorry about that, there were so many things going on that I simply forgot.

So now I have another question - I have googled around and found that the S3 API (or something) uses port 443. Does Akeeba's import from S3 feature use this port? Can you tell me any other port(s) to open, if applicable?

Thank you!

Akeeba Staff
When importing from S3 –and depending on your settings– we are using either port 80 or 443. It goes without saying that if your host does not allow connecting to your Amazon S3 bucket over port 80 or 443 then Amazon S3 export and import will, of course, not work. These are the only ports you need.

IMPORTANT: These are NOT the ports you have to open on YOUR server. If your host does not allow your site to contact Amazon S3 it means that it has a firewall which prevents outbound connections, i.e. connections from your server to S3. In this case you have to ask your host to allow your site to connect to Amazon S3 over ports 80 and 443.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
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