Site Restoration

#13977 password length restriction?

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
CMS Type
CMS Version
Backup Tool Version
Kickstart version

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.7
PHP version: 5.3.17
MySQL version: 5.5.22
Akeeba Backup version which took the backup: I think com_akeeba-3.6.8-pro
Kickstart version used to extract the backup: kickstart-core-3.6.0

Description of my issue:
I could not get a connection with the database when using Kickstart. I used a password with 16 characters. Could this be a problem? Or is it the hosting company who has a delay, because I just generate the password.

Because I want to instal my Joomla site, I switched to another database-user with a 8 character password. This worked directly.

My question: is 16 character password to long for Kickstart?

Akeeba Staff
There is no maximum password length restriction. However, some characters (like the dollar sign) can cause a problem. I would recommend using a 20 character password consisting of a-z, A-Z, 0-9 dashes and underscores. Under the current technology it would take a government with ample resources several hundred millions of years to break in theory. In practice it would take 100x-1000x longer.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!

Summer vacations: Our support will be closed for replies and new tickets from August 6th to August 21st, 2022 due to summer vacations.