Support

Site Restoration

#15419 Cannot restore jps files

Posted in ‘Site restoration’
This is a public ticket

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Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

carcam

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? NYes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: Any
PHP version: Any
MySQL version: Any
Host: (optional, but it helps us help you)
Akeeba Backup version which took the backup: Any
Kickstart version used to extract the backup: Any

Description of my issue:

A couple of months ago I submitted the tickedΒ #11698 with the same title and this issue:

After taking a multipart backup using jps archive, makes akeeba kickstart unable to extract the data.

The problem I was facing was not related with the component but with my server configuration. I was trying to restore a jps file in my localhost with an OpenSuSE LAMP installation out of the box.

I have found the solution to the issue. I needed to install the php mcrypt extension (from YaST package manager) to make the restoration process work.

After this, it worked like a charm.

I hope this helps future users ;)

nicholas
Akeeba Staff
Manager

Yes, that seems perfectly normal. I've had the same issues with an old version of XAMPP.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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