Mandatory information about my setup:
Have I read the related troubleshooter articles above before posting (which pages?)? NYes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: Any
PHP version: Any
MySQL version: Any
Host: (optional, but it helps us help you)
Akeeba Backup version which took the backup: Any
Kickstart version used to extract the backup: Any
Description of my issue:
A couple of months ago I submitted the ticked #11698 with the same title and this issue:
After taking a multipart backup using jps archive, makes akeeba kickstart unable to extract the data.
The problem I was facing was not related with the component but with my server configuration. I was trying to restore a jps file in my localhost with an OpenSuSE LAMP installation out of the box.
I have found the solution to the issue. I needed to install the php mcrypt extension (from YaST package manager) to make the restoration process work.
After this, it worked like a charm.
I hope this helps future users ;)