Support

Site Restoration

#15465 500 Server Errors on a few of my admin pages

Posted in ‘Site restoration’
This is a public ticket

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Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

user44703

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes

https://www.akeebabackup.com/support/site-restoration/14664-500-internal-server-error-when-accessing-backend.html


Have I read the documentation before posting (which pages?)? Yes

https://www.akeebabackup.com/home/news/55-general/1502-troubleshooting-instructions-for-feb-2013-releases.html

https://www.akeebabackup.com/documentation/akeeba-kickstart-documentation/the-setup-page.html#troubleshooting

Joomla! version: 3.0.3
PHP version: 5.3.22
MySQL version: 5.0.96-communtiy-log
Host: Onlinemalls
Akeeba Backup version which took the backup: 3.7.3-pro
Kickstart version used to extract the backup: 3.6.0_pro

Description of my issue:

 

I have been asked to help out with a site as they are trying to transfer it from a local computer to a web host. We have transferred the siteseveral times to the host and are now having trouble with a few areas of the admin backend. Getting 500 INternal Server Errors when trying to access the "Joomla! Update" component and Rockettheme templates. 

As far as I can tell those are the only times that happens.

Error Log:

[14-Mar-2013 15:55:01 America/Chicago] PHP Warning: ini_set() has been disabled for security reasons in /home/rejoice/public_html/libraries/joomla/session/session.php on line 924
[14-Mar-2013 15:55:01 America/Chicago] PHP Warning: set_time_limit() has been disabled for security reasons in /home/rejoice/public_html/components/com_community/libraries/cron.php on line 25
[14-Mar-2013 15:55:01 America/Chicago] PHP Notice: Undefined offset: 1064 in /home/rejoice/public_html/libraries/koowa/http/response.php on line 129
[14-Mar-2013 15:56:53 America/Chicago] PHP Warning: ini_set() has been disabled for security reasons in /home/rejoice/public_html/includes/framework.php on line 74
[14-Mar-2013 15:56:53 America/Chicago] PHP Warning: ini_set() has been disabled for security reasons in /home/rejoice/public_html/libraries/joomla/session/session.php on line 120

[14-Mar-2013 15:56:53 America/Chicago] PHP Warning: ini_set() has been disabled for security reasons in /home/rejoice/public_html/libraries/joomla/session/session.php on line 123

[14-Mar-2013 15:56:53 America/Chicago] PHP Warning: ini_set() has been disabled for security reasons in /home/rejoice/public_html/libraries/joomla/session/session.php on line 924

 

I have added a php.ini file with the following:

magic_quotes_gpc = Off
disable_functions =

nicholas
Akeeba Staff
Manager

As you can see from the warning (not error) message they come from core Joomla! libraries. I'm not sure why you are requesting support in the Akeeba Backup support section for those issues. These come from limitations set by your host which are completely wrong and misguided. Please tell your host to read http://www.dionysopoulos.me/blog/135-flicking-the-wrong-switch.html

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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