Support

Site Restoration

#15548 I restored whit a akeeba backup but akeeba admintools and backup don't work annymore

Posted in ‘Site restoration’
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Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

Pbols
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: (2.5.9)
PHP version: (5.4)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version which took the backup: (3.7.3)
Kickstart version used to extract the backup: (latests)

Description of my issue:
I have restored my site with kickstart but now nothing from akeeba (admin tools and backup) will work anymore.
i tried to install it again but there is always an error 500 showing up.
also when i tried to open one of the akeeba components i get a 500.

i have deleted the .htacces already but that does not resolve the issue.

Anny ideas?

Kind regards

nicholas
Akeeba Staff
Manager
Did you restore on top of an existing site? If you did, please try removing all files and folders and then restore again.

Otherwise please follow this troubleshooting page's instructions to manually uninstall and reinstall the latest versions of our component.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Pbols
Hi,

Thanx for the great support, all working fine now.

kind regards,

Paul

nicholas
Akeeba Staff
Manager
You're welcome, Paul!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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