Site Restoration

#15563 invalid database key / error message during restoration

Posted in ‘Site restoration’

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Environment Information

PHP version

n/a

CMS Type

Other

CMS Version

n/a

Backup Tool Version

n/a

Kickstart version

n/a

Latest post by on Thursday, 25 April 2013 18:00 CDT

Tuesday, 26 March 2013 17:29 CDT

marco.marranchelli

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (2.5.9)
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version which took the backup: (3.7.4)
Kickstart version used to extract the backup: (3.6.0)

Description of my issue:

Hi,
I restored douzens of websites with Akeeba Backup Professional and never any problem.

This time I received an error message after entering the MySQL details. I have no idea what went wrong. I attached a print screen. Can you help me, please?

Thank you very much!

Greets

Marco

Tuesday, 26 March 2013 17:42 CDT

nicholas

Please delete the contents of the installation/tmp directory and retry the restoration. If that doesn't work you may have to take a new backup.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 25 April 2013 18:00 CDT

System Task

system

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