Support

Site Restoration

#15638 Using ANGIE

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

jk15060
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Watched Video
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Video
Joomla! version: 3.0.x
PHP version: 5.4.13
MySQL version: not sure
Host: Siteground
Akeeba Backup version which took the backup: latest
Kickstart version used to extract the backup: (unknown)

Description of my issue:
About the only thing I didn't follow in the tutorial when restoring this site from a completely different host and completely different domain is the TMP checkbox in ANGIE.

Ideas on how to fix this site? http://www.keystonebuilt.com

I did find the .HTACCESS was specific to 1and1, so I deleted it and created the new one from the default .txt file.

I'm really close, but not sure if I need to restore again.

Hope you can help!
Thank you Nicholas!
Janis

jk15060
Ok, I think I lied. I used mySQL and not the mySQLi option when restoring. Will I have to restore again?

nicholas
Akeeba Staff
Manager
Janis, this seems to be unrelated to the restoration and a problem with either the .htaccess or a system plugin on your site. I'd bet my money on .htaccess. Why am I saying that? Well, the link to every media file is like this:

http://www.keystonebuilt.com/www.keystonebuilt.com/www.keystonebuilt.com/templates/versant/XTC/css.php?id=15&file=default

Can you spot the problem? The domain name is duplicated two times in front of the real path to the file.

My advice: trash the .htaccess file; log in to the back-end of the site; go to .htaccess Maker, scroll down and set up the correct domain name and directory (the directory is / a single forward slash); make sure there are no custom rules leftovers; save and generate .htaccess

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

jk15060
Renamed .HTACCESS back to htaccess.txt, but still nothing. Can't even login to the backend. I may have to restore this a second time.

I don't see anything odd in the configuration.php file either. Very strange. This is my first J3 site, and it's already been interesting.


nicholas
Akeeba Staff
Manager
Try editing your configuration.php file and replace
public $live_site = '';

with
public $live_site = 'http://www.keystonebuilt.com';

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

jk15060
Only thing I see different from one site to another is the configuration.php - the lines of code are not in the same order as they are on the previously built site: joomlawebdesignnc.com

I was also having issues with multiple extensions using JQuery, and they may have been using a variety of versions. Other than that I may just have to restore this again and select mySQLi and check the box for TMP.


jk15060
That did it! You're a lifesaver Nicholas! Removing the entry for 'live_site' did the trick!

THANK YOU SO MUCH!

jk15060
Can't login to the backend, but I can probably reset the pwd in mySQL.

Thanks again!

jk15060
In the backend now, so I'm good to go! Sending virtual beer your way! :-)

nicholas
Akeeba Staff
Manager
Cheers :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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