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Site Restoration

#15725 Restoration from Godaddy to HostGator

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

indi0
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.9
PHP version: 5.3.23
MySQL version: 5.5.23
Host: (optional, but it helps us help you)
Akeeba Backup version which took the backup: 3.7.4
Kickstart version used to extract the backup: 3.6.0

Description of my issue:
I am trying to migrate a Joomla site from godaddy to Hostgator. But when i try to do a restore in the new hosting i get an error at the beginning of the database migration: SQL=CREATE DATABASE `indi0_tecnoseguro` CHARACTER SET `utf8`

Thanks

tampe125
Akeeba Staff
This means that your db user has no permission to create the database.
Try to manually create it from the control panel of your site and then restart your restore.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

indi0
Thanks David, You were right, the problem was solved giving privileges to the user.
I can complete the restoration, but now when I try to open the home, the page redirect me to www.hostname.com/username/username

And the right URL should be hostname/username without the www at the beginning and the last username

Thanks

tampe125
Akeeba Staff
It seems there is a redirection error.
have you got any rules handling this process inside the .htaccess file?
does your new hosting support that file?
Did you create any rule inside Joomla redirection component?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

indi0
Thanks Davide,

Finally, i could migrate my site www.tecnoseguro.com to the new host. I finally chose Rochen like hosting company, after doing some tests, i could see that Rochen is faster than Godaddy and HostGator, really good.
The problem in the preview post was generated because i was using sh404sef component. So, the solution was make the backup again BUT whit the SEF disabled. After that, the migration wasn't a problem.

For future backups, the questions is ... there is a way to create a backup without disable the SEF?

nicholas
Akeeba Staff
Manager
I've seen this issue a few times. It seems that using the Purge URL Cache (or something along those words; I haven't seriously used sh404SEF in ages) is the trick to fixing that issue. I mean, you have to do that in the restored site, not the one you are backing up from.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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