Support

Site Restoration

#15814 Site restoration in WAMP

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

user41123
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.9
PHP version: 5.3.8 (in WAMP-server 2.2)
MySQL version: 5.5.16
Apache: 2.2.21
Host: localhost
Akeeba Backup version which took the backup: 3.7.5 Pro
Kickstart version used to extract the backup: 3.6.0 Pro

Description of my issue:

Hi Nicholas,

When I restore a backup to WAMP-server 2.2 on a Windows 7 64-bit machine I discovered two (minor) issues:

- In the restorewizard I have to change the path in the Logdirectory to logs, by default the path in the wizard is "log" (see screenshot). Is this a typo somewhere?
- when I turn off the FTP-layer in the Kickstart wizard it's still enabled after the restore process and I have to change it again in configuration.php.

I've never had these issues before with older Akeeba versions. I've tested it several times in the latest version of Firefox browser with the same result.

Greetings, Paul

nicholas
Akeeba Staff
Manager
Hello Paul,

1. Nope. The correct path is actually "log", not "logs". There was a long standing bug for the last three years that was only reported two months ago. FYI, "logs" is a reserved directory on Plesk servers, causing trouble using it in Joomla!.

2. I am not sure if you really mean Kickstart, ABI or ANGIE. If you do mean Kickstart, it's normal as Kickstart only extracts the archive, it doesn't write to your site's configuration file. If you mean ABI I can't reproduce it. If you mean ANGIE, it was fixed in 3.7.5. If you can provide a screenshot I can understand what you mean.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user41123
Hi Nicholas,

1. You're absolutely right, my production site is running on a Plesk server. Anyhow, it's a very minor issue which I can fix during the restoration in WAMP.

2. I wasn't sure too, I thought I used Kickstart 3.6.0 Pro. ;-) But in the Kickstart restoration proces it "switches" to Angie (see screenshot), I suppose this happens because I selected Angie on my productionsite installing an update?
I'm using the latest Akeeba version (3.7.5), but in the restoration with Kickstart 3.6.0/Angie it doesn't disable the FTP-layer when I uncheck this option.

Greetings, Paul

nicholas
Akeeba Staff
Manager
Re #2: Kickstart only extracts the backup archive. The restoration script (ABI, ANGIE or whatever I might ever built) is included in the archive, extracted by Kickstart and then is run on a different browser tab. Please run Kickstart and read the text in the popup. I explain it in more words.

Regarding the issue with ANGIE I will take a look at it but it won't be fixed in the next version as we're already testing for release.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!

Summer vacations: Our support will be closed for replies and new tickets from August 6th to August 21st, 2022 due to summer vacations.