Support

Site Restoration

#15950 Site restoration

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

user75394
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version:2.5.11
PHP version: 5.3
MySQL version:5.5.21
Host: HostGator
Akeeba 3.7.4
Kickstart 3.6.0

Description of my issue:
I did the steps in the restore tutorials and eventually gave the whole directory 0755 permissions but kickstart still won't find or list my archives in order to restore them.

nicholas
Akeeba Staff
Manager
Please confirm that your backup archives are in the same directory as the kickstart.php script and have at least 0644 permissions. The directory where kickstart.php script resides must have at least 0755 permissions.

If this does not help, you can always follow an alternative restoration procedure. Instead of using kickstart on your server, you can use Akeeba extract Wizard on your local PC. The upload the extracted files to your site and visit http://www.example.com/installation/index.php where www.example.com is the URL to your site. After finishing the restoration remember to remove the installation directory.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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