Support

Site Restoration

#16124 Site Restore

Posted in ‘Site restoration’
This is a public ticket

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Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

Latest post by nicholas on Monday, 20 May 2013 07:38 CDT

user73084
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: (unknown)
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version which took the backup: (unknown)
Kickstart version used to extract the backup: (unknown)

Description of my issue:

Ok I have uploaded the kickstart.php to the root of the site and I got the address to navigate there from my host. So the address is correct unfortunately I do not have any backend access to my site hence trying to restore.

The problem is I try to access the address for kickstart and shs404sef keeps throwing the 404 redirect page so I am unable to access the very thing that is needed to re install, I have been through myphp which is MySQL, and I have been into extensions, modules, menus and deleted every trace of that page and I still cannot access the file help would be appreciated

nicholas
Akeeba Staff
Manager
Have you tried renaming your .htaccess file before running kickstart.php?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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