Support

Site Restoration

#16398 Angie Kickstart 3.7.0 Username not saved

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

Latest post by nicholas on Tuesday, 18 June 2013 14:31 CDT

toomanylogins
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (2.5.9)
PHP version: (5.3)
MySQL version: (5)
Host: (optional, but it helps us help you)
Akeeba Backup version which took the backup: (3.7)
Kickstart version used to extract the backup: (3.7.0)

Description of my issue:

I have used the new Angie script a few times to restore on to our test server from the live server. Each time on the second page Angie no longer auto completes the database details, local host, username, password and database name. The old kickstart script always remember this. We use restore the lot in our testing process to revert to different versions. Its driving me insane keep typing in the database details. can we have the old method back.

Regards
Paul

nicholas
Akeeba Staff
Manager
This has since been fixed. Please use version 3.7.7 instead.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

toomanylogins
I am using 3.7.7 of backup cannot find kickstart pro 3.7.7 only 3.7.0 ?

nicholas
Akeeba Staff
Manager
Kickstart only extracts the backup archive. The actual restoration script (ABI or ANGIE) is included inside your backup archive. If you have ANGIE 3.7.0 as you stated in your original post then you are using Akeeba Backup 3.7.0. Please note that Kickstart does not restore your database. It is clearly written in the popup which appears when you run Kickstart. Please run Kickstart now and do take 30 seconds to read the text in the popup.

That said, if you are restoring to a site other than the original site you took the backup from then both ABI and ANGIE will blank out the database connection details as they are no longer valid. ABI would give you a choice between keeping it or blanking it out. ANGIE gives you no option whatsoever; the db connection info is blanked out automatically, only if you are restoring to a different location than the one you backed up from (as reported by your server). This is done on purpose. Many users would ignore the big warning message (complete with bold, red, 36pt letters on yellow background) which was explicitly saying that if they keep their old database settings they will not work.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

toomanylogins
OK I understand it's a real nuisance for me. I am generally restoring to/from a live server to a development server. in my case everything on the development server is exactly the same we just use www2 and a different port to redirect DNS to a local machine rather than the live environment. Would it be possible to make this opt in as opposed to opt out.
Thanks
Paul

nicholas
Akeeba Staff
Manager
No, this change was done on purpose. ABI used to have an opt in database connection information reset. The end result is that the people who needed it most would not even read the prompt and would file support requests asking why their database is not magically created. After this change in ANGIE the support requests stopped, so this feature is not going to be reverted.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

toomanylogins
Not even the other way round ie reset by default with option to use original settings ? or an option to "not reset" when backup is created. for me it's also a security administration issue. I have all of the database passwords in a spreadsheet for various websites this means I have to make a spreadsheet available to third parties which is something I don't want to do. I realise the third parties could record the details from the old script but that was less of a hassle than giving them a spreadsheet containing details of everything.

Regards
Paul

nicholas
Akeeba Staff
Manager
No, we will not change this feature. Experience has shown that if there is a way to make the old database connection information available to our users they will get confused. You belong to the minority of people who actually know what they are doing. For people like us the current workflow is a kludge, but in the grand scheme of things this is the best way this can be implemented.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!