Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.14
PHP version: 5.3.8
MySQL version: (unknown)
Host: localhost
Akeeba Backup version which took the backup: (unknown)
Kickstart version used to extract the backup: 3.7.0

Description of my issue:
Attempting to restore a backup I've just run of a site to my localhos to debug it for resource usage and got the following error:

Could not open C:/xampp/htdocs/debug/performancecollective/administrator/C:/xampp/htdocs/performancecollective/tmp/gzip51acaf369043d for writing. I *think* this might be related to this post "Akeeba Kickstart starts, but can't extract the archive, throws an AJAX Error, Invalid Archive Header or other error" so should I try using the extract wizard instead?

Hi Nicholas

Yeah, just managed to extract the site using the eXtract Wizard as guided in that other post I mentioned (I'd posted here just in case it was a different issue) and that path did look extremely suspect to me.

Can I just check, however, what the likely source of my "screw up when uploading something to your site" was? Do you mean a pathname in the site config or something else? Just so that I can avoid a similar issue. Was it something in the tmp directory from my localhost install (in which case clearing the tmp directory before backing up should help?)

Extracting a zip file, are you mad?! I would only ever use Akeeba to transfer sites around! :)

Thanks for the reply, I just wasn't sure if it was down to something obvious or not so that I would know what to look for or avoid in the future. At least I know it's a Windows error and that I can use Akeeba Extract, was just worried that the backup wasn't right.