Mandatory information about my setup:
Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (all?)? Yes
Joomla! version: (2.5.14)
PHP version: (5.3.22)
MySQL version: (5.1.68-cli)
Host: (Siteground)
Akeeba Backup version which took the backup: (3.8.2)
Kickstart version used to extract the backup: (3.7.1)
Description of my issue:I have been trying to restore my website but I keep getting the error message" AN ERROR OCCURED
The archive file is corrupt, truncated or archive parts are missing". None of the .jpa's had any truncated or archived parts.
I have read many posts in your forum, but I can't seem to find an answer.
Initially I had a 500 server error that I got the host to check for me. I was informed that it was joomla error and I should restore the website.
When I opened the website, using cpanel, I deleted the unwanted files in the public_html root, uploaded the latest akeeba backup i had, kickstart.php (3.7.1) and began the process I have done many times. I like akeeba and use it on all my websites I manage. However, I have never struck the following.
Initially, the backup gave the error mentioned above. So tried the next oldest backup. Same error. So I thought I would try my local test webserver using wamp. The same error result occured for these installs as well.
I also contacted the host to ensure the webserver was ok, before I asked for your support. I was informed it should be ok to proceed.
I also have an addon domain that had an akeeba backup and it did the same thing.
I downloaded the akeeba extract wizard to try and even older backup. I tried that backup as well to restore. Same error.
I am at a loss. I can't get any backups to work on either live or local webserver.
Any help would be gratefully appreciated.
Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (all?)? Yes
Joomla! version: (2.5.14)
PHP version: (5.3.22)
MySQL version: (5.1.68-cli)
Host: (Siteground)
Akeeba Backup version which took the backup: (3.8.2)
Kickstart version used to extract the backup: (3.7.1)
Description of my issue:I have been trying to restore my website but I keep getting the error message" AN ERROR OCCURED
The archive file is corrupt, truncated or archive parts are missing". None of the .jpa's had any truncated or archived parts.
I have read many posts in your forum, but I can't seem to find an answer.
Initially I had a 500 server error that I got the host to check for me. I was informed that it was joomla error and I should restore the website.
When I opened the website, using cpanel, I deleted the unwanted files in the public_html root, uploaded the latest akeeba backup i had, kickstart.php (3.7.1) and began the process I have done many times. I like akeeba and use it on all my websites I manage. However, I have never struck the following.
Initially, the backup gave the error mentioned above. So tried the next oldest backup. Same error. So I thought I would try my local test webserver using wamp. The same error result occured for these installs as well.
I also contacted the host to ensure the webserver was ok, before I asked for your support. I was informed it should be ok to proceed.
I also have an addon domain that had an akeeba backup and it did the same thing.
I downloaded the akeeba extract wizard to try and even older backup. I tried that backup as well to restore. Same error.
I am at a loss. I can't get any backups to work on either live or local webserver.
Any help would be gratefully appreciated.
