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Site Restoration

#18373 (Joomla 3.2) Super User password not working after restoration on new host

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

goslingcools
 Hi,

Since Joomla 3.2 I have this issue. When running an install (kickstart) on a live server I can't login with any Super User account that existed in the original (local) website.

Only when filling in my existing passwords during the kickstart install I can login with that super user only. All other super users have to be deleted and then recreated again to have them working again.

Regards,

Gosling

nicholas
Akeeba Staff
Manager
This is actually a bug with Joomla! 3.2.0 and the new password hashing which is –unfortunately– enabled by default. The gory details and the patch which the Joomla! developers are working on to fix this bug can be found at https://github.com/joomla/joomla-cms/pull/2589

Please, please, I implore you, do test this patch. We need more people providing feedback, ideally those who are affected by this bug, i.e. you. I have already had another client test the same patch with success. We need more testers to confirm that it actually works and release Joomla! 3.2.1 as soon as humanly possible.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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