Support

Site Restoration

#18787 Restore to USBServer 8.5

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

user82195
 I used Akeeba Backup to backup the entirety of a site intended to be delivered as a standalone website on a USB drive.

The site will not restore. When I attempt to run ANGIE, it hangs at "Database Restoration" with nothing else populated in that pop-up window.

Please let me know what further information I can provide.

Thanks.

dlb
...with nothing else populated in that pop-up window.
I'm not sure what should be in this pop-up window, I think it is requesting connection information for the database. The installer script has detected that you are restoring to a different host, so it has not filled in the database connection information from the backed up host.

In most cases, the restore script can not create a database on the new host, it can only restore data to an existing database. You need to create your database manually before you begin your restore, then you can enter the database connection information in the appropriate fields.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

user82195
I see. Ok ... I'm not quite sure how that's done.

It's the first time I'm using Akeeba Backup on another host. I have been using it to create sites from a "template" of an original configuration.

dlb
I can't really help you with that part, it varies too much from one host to another. Your host support should be able to help you to create a new database, the instructions should be in their documentation or FAQ pages too.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

user82195
Well, my host is me ... I'm attempting to take a hosted Joomla install and replicate it to a USB drive for offline viewing.

It's working great at the hosted side, but getting it replicated has been a challenge.

user82195
I created a database named the same name as the DB in the hosted site.

I'm getting the same results. Do I need to do more than just create the DB in myPHPadmin?

dlb
I've never tried to run a website from a USB stick so this is a gray area for me.

In addition to the database, you must create a database user and give that user all rights to the database. In phpMyAdmin, you can actually create the user and, as part of that process, create the database with the same name. It is in the user setup where you assign the password. When you restore, you will need the database name, user name and password.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

user82195
I think I have all that nailed too.

The issue seems to be with the restore.

If I sent you the JPA, including table names etc, along with a link to the USBwebserver, would you mind giving it a try?

user82195
Database restore returns:

HTTP Request Error
HTTP Status: 0 (timeout)
Internal status: timeout
XHR ReadyState: 0
Raw server response: undefined

dlb
I don't think I can run the server, the zip file contains a Windows executable, I run Linux. It might run from my Windows virtual box, but it would be hard to tell if I'm introducing any other problems.

When in the database restore do you get the error? Does it start and show some progress or does it throw the error right away? If you look at the database with phpMyAdmin after the error, do you see any tables and data restored?


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

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