Support

Site Restoration

#19151 The extraction has failed Extraction of the backup archive has failed. The last error message was: Invalid AJAX data: Fatal error: Class 'AKPostprocHybrid' not found in /home4/ceeyee/public_html/administrator/components/com_akeeba/restore.php on line 5108

Posted in ‘Site restoration’
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Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

ceeyee
When trying to restore a backup file on hostgator, we encountered:


The extraction has failed

Extraction of the backup archive has failed.
The last error message was:

Invalid AJAX data:
Fatal error: Class 'AKPostprocHybrid' not found in /home4/username/public_html/administrator/components/com_akeeba/restore.php on line 5108

nicholas
Akeeba Staff
Manager
This will be fixed in the next release. In the meantime, in the Site Restoration page (one page before you got the error) choose a different option in the "Files extraction method" drop-down. Just do not use the "Hybrid" option as this is what is triggering this bug.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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