Site Restoration

#19347 Kickstarter problems

Posted in ‘Site restoration’
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Environment Information

PHP version
CMS Type
CMS Version
Backup Tool Version
Kickstart version

I backed up using the latest version of AB to port to another server. I did this before several weeks ago as a test, which worked fine, so I know there is no issue with the server itself.

I ran kickstart against the backup and then it got about 90% of the way through the extract and stopped saying the backup is corrupt, truncated etc.

So I ran another backup and loaded that.

This time, for about 5 or more goes, kickstart runs, executes really quickly in the blink of an eye, but the next "run the installer" step returns a server 404. There are no extracted files on the server.

Extract file is about 245Mb.

Can you please help or advise?




I have just tried to extract the file using the extract Wizard.

I have got an error which says that the archive appears truncated and advising me to download using FTP in binary transfer mode.

However, that is exactly how I did download the file.

Edit update: ran it twice more and was successful on both occasion.

Will try manual upload of files by FTP.


Manual upload successful.

Site live and looks fine.

Akeeba Staff
Perfect! I'm glad you resolved this issue.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
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