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Site Restoration

#22961 Fatal error: Call to undefined function apc_fetch() in D:\xampp\htdocs\HOBBY25\libraries\joomla\cache\storage\apc.php on line 36

Posted in ‘Site restoration’
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Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

Latest post by on Thursday, 13 August 2015 17:20 CDT

Monday, 13 July 2015 09:08 CDT

unker
 Hi @ all,

I made a backup from my live site, installed XAMPP (php 5.6.8) locally and started the resoration.

Everything went fine, without any errors.

However, when calling the site locally then (I configured database and users) the in the headline mentioned error message appears.

Frankly speaking, from the documentatiuon I read I understood not very much, only it seems that there are some file missing on my system.

I though everything is delivered with XAMPP?

I hope you can give me right kick... :-)

I tried with different (older) versions of XAMPP, but the same.

Does it have to do with my sytem Windows 8.1 64-bit?

Pleased to hear

Hartmut

Monday, 13 July 2015 10:02 CDT

tampe125
Hello,

it seems that the original server has APC installed on your site, however you don't have such PHP extension locally, thus the error.
You have to manually disable it: please open the configuration.php file and search for the line
public $cache_handler = 'apc';
And replace it with:
public $cache_handler = 'file';
In this way Joomla won't try to use a non existing function, raising the fatal error you reported.

Please apply the fix and tell me if it does the trick.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 13 July 2015 13:15 CDT

unker
Hi Davide,

thanks for swift reply. This error is gone, but now I get:

Content-Encoding-Fehler



Die Webseite, die Sie öffnen möchten, kann nicht angezeigt werden, da sie eine ungültige oder unbekannte Form der Kompression verwendet.



Kontaktieren Sie bitte den Inhaber der Website, um ihn über dieses Problem zu informieren.

This means:
"Content-Encoding error

The website you are trying to open cannopt be displayed, because of an invalid or unknown compression method

Please contact the owner of the website, in order to inform him about this problem"

That's me, but I don't know... :-)

This happens with both, IE and FF

Any other idea?

Monday, 13 July 2015 13:47 CDT

unker
Hello, its me again.

The backend is accessible.

Have then disabled GZIP and can access, but only error messages inside the template.

Seems that all components do not work

Best Regards
Hartmut

Tuesday, 14 July 2015 01:46 CDT

tampe125
Please set the error reporting to Development inside the Joomla Global Configuration page.
What's the error you are receiving?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 14 July 2015 04:15 CDT

unker
Hi Davide,

have set to Development, but no changes.

Please see attached Frontend view...

Hope you can see something.

Best Regards
Hartmut

Tuesday, 14 July 2015 07:49 CDT

tampe125
I think the problem is inside the components or the template you are using. Akeeba Backup will never change the contents of your site, so the problem must be in the installed extensions.
As a last test you could try to disable error reporting, sometimes extensions freak out when they have a broken output.
Beside that, I think you can only ask support to the developers of your template/extensions.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 14 July 2015 08:13 CDT

unker
Thanks Davide, but strange enough, the live site is running without any problems...

Will try out to update the template first and will come back then.

Best Regards

Hartmut

Thursday, 13 August 2015 17:20 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2015-08-13 17:20 CDT

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