Support

 I am moving/restoring a site between 2 different accounts on the same host. (To create a test environment.

The root directory of the source account was /home/accountname-old/public_html
The root directory of the destination account is /home2/accountname-old/public_html

The problem is that in the restore Directories Fine Tuning page the restore page identifies the site root a /home NOT /home2 even though it is in an account that has the root as /home2.

There is no way to amend the site root in Directories Fine Tuning.

When I install the site there are many errors being generated.
For instance when installing a new template for instance I get the following

Warning
JFolder::create: Path not in open_basedir paths.

Any ideas on how to fix this?

Where did home2 come from? The open_basedir restrictions are set up by your host, it is unlikely that you can change them. It has to do with the way the server is set up and security between different accounts. You need to contact your host and ask them to put home2 in your open_basedir allowed path. Then you will need to do the restore again into the proper path.

Hi Dale

/home2 is in my open_basedir

The problem is that in Angie the directories fine tuning thinks that /home is the top level directory Site Root and this cannot be overwritten
(/home was the site root in the source location)

So now in the "restored" site some Joomla functions still thinks the site root is /home/sitename/public_html - but fails because it does not exist - the real site root starts with /home2

does that make sense?

It makes sense all except the part where the path is wrong. That should be the path from the root of the server to kickstart, that is calculated, not restored. Is your kickstart in home2? Is there both a home and a home2 on this account?

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.