Support

Hello,

While trying to restore a backup, from a local MAMP to a hosted remote server, I'm getting an error when it comes to install the database tables.

The error is the following:

SQL query:

ALTER TABLE `e75ud_akeeba_common`
ADD PRIMARY KEY (`key`)

MySQL said:
#1071 - Specified key was too long; max key length is 767 bytes

I'm getting this error when doing a restoration with Kickstart.
I've tried to manually install the database (with phpMyAdmin) and got the same error.

What is wrong with my remote server?

Thank you

Hello,

we are aware of this bug, we already fixed it and it will be included in the next version.
For the immediate: latest versions of ANGIE have an option to ignore database errors. While restoring the database, please double check that the options Stop on CREATE errors and Stop on other errors aren't selected.
Then restore as usual. At the end of the restoration a summary of all the errors occurred will be displayed. If the only affected table is the #__akeeba_common, you can safely ignore everything and complete the restoration.

When your site is ready, simply install Akeeba Backup again (no need to uninstall it).
The #__akeeba_common table is used to track down library dependencies between Akeeba software, so it's not super critical for your site. Once the site is restored, re-installing Akeeba Backup will recreate the table.

Hello Davide,

Thank you for your support.

OK, I'm waiting for the new release of Akeeba Backup.

I have another related question.
What about UNITE.

In fact, my attempt with standard Kickstart restoration process, was a check to try to find why restoration with UNITE was failed.
Is there a way in UNITE to bypass errors as you explained?

Thank you

I'm sorry but currently it's not possible to pass those options while performing a restoration with UNiTE.
We will try to implement them, but it will take some time.

Thank you gor your reply