Site Restoration

#33530 Extraction process stuck at 98%

Posted in ‘Site restoration’
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Environment Information

PHP version
CMS Type
CMS Version
Backup Tool Version
Kickstart version


Hi Sirs/Ma'am.

I extracted 2 websites - one is 160MB big, and the other, 1.2GB

The first one completed successfully. The site is running okay.

I started extracting the second one August 15 8:00pm, and it is now August 16, 3:30pm. The progress bar is in the approx. 98% mark since this morning. It is stuck in "Extracting, please wait...".

Will attach a screen shot here.

It is a weekend. Maybe this will successfully finish before everybody comes back to work. Just hoping I get a few advises from the Akeeba community to make the wait easier.

Thank you so much.

Best regards,

Roberto, Jr.

P.S. My host is GoDaddy.



The extraction process actually completed. It opened a new Restoration and Cleanup window. That is what I missed.

My new learning:

Keep my open browser tabs to a minimum when doing a restore. Or maybe all of the time ;-)

Have a great weekend.

Keep safe.

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