Site Restoration

#33784 Urgent : Restauration Faillure (Sql goes away)

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Environment Information

PHP version

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CMS Type

Other

CMS Version

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Backup Tool Version

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Kickstart version

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Latest post by on Monday, 26 October 2020 01:17 CDT

Friday, 25 September 2020 08:28 CDT

folamour

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

hi support, sorry to borry you but we are in emergency mode, i move from a server to another and i tested the backup on xampp, and get this error when restoring the database, its urgent,

i'll tried to modify my.ini file

max_allowed_packet = 64M

and

innodb_lock_wait_timeout=500

screen shot attached

thanks a lot,

Edited by on 2020-10-26 01:45 CDT

Friday, 25 September 2020 10:01 CDT

tampe125

Hello,

you can safely ignore such table, it was used by Akeeba Backup several versions ago, now it's no longer used (only in very rare cases).

During database restoration, you can ask ANGIE to ignore any restoration issues by removing the flag on the checks Stop on CREATE statements and Stop on other statements . In this way ANGIE will ignore any error and create a log file. After you restored everything, take a look at those log files; if the errors contained are only about the table ak_storage , you're good to go.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 25 September 2020 10:32 CDT

folamour

Thanks davide, i've deleted the table, trying another backup/restore before to goes live, thanks a lot for the quick support, have a sweet week end,

Friday, 25 September 2020 10:54 CDT

tampe125

You're welcome!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 26 October 2020 01:17 CDT

System Task

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2020-10-26 01:17 CDT

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