Support

Site Restoration

#34071 Suggestion

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

Latest post by on Saturday, 19 December 2020 20:17 CST

mehmettas

Please see the attached image.

https://durualan.com

nicholas
Akeeba Staff
Manager

So, the suggestion is to have the message in Manage Backups page in Akeeba Backup Professional to download Akeeba Kickstart Professional instead of Core.

We won’t do that and there’s a very good reason for this.

The context of the Manage Backups page’s message is that you need to restore your backup even if your site’s backend is inaccessible. All you need is Akeeba Kickstart Core. Remember that Akeeba Kickstart only extracts the backup archive, it does not restore it. The actual restoration script is embedded inside the backup archive itself.

The only difference between Akeeba Kickstart Core and Professional is that the latter allows you to import backup archives from a URL or Amazon S3. This can be a security issue if Kickstart is left behind or is uploaded under a predictable name. For this reason, Kickstart Professional will refuse to operate if it’s called anything with kickstart in its name. You are supposed to rename the file before using it.

While a sane security measure, this is also a barrier to using it for people who are not already power users of our tools. That is to say, the people who’d most benefit from reading that message are the same who wouldn’t be able to use Kickstart Professional because of its need to be renamed. Further to that, the power users who actually need Kickstart Professional’s features are far less likely to read that message, not to mention they already know where to download it from.

This is in a nutshell why this message never links to Akeeba Kickstart Professional. It would beat the purpose of having that message there in the first place.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!