Site Restoration

#34196 Trouble migrating w akeeba at hostgator

Posted in ‘Site restoration’
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Environment Information

PHP version
CMS Type
CMS Version
Backup Tool Version
Kickstart version

Latest post by on Wednesday, 13 January 2021 20:17 CST


I am moving the website to host gator. I want the site set up before modifying DNS. I uploaded kickstart file and the back up to the new server. In order to get to the kick start file host gator sent me to Now the path to get to the kickstart file is 

But this does not work. It starts the kickstart but I can't open the back up. Please advise

Akeeba Staff


I tried to follow that link, but I get a 404 error when trying to open the file. What's the name of the Kickstart file? Are you sure you uploaded to the corerct server? Can you please attach a screenshot of FTP directory listing?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
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System Task
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