Site Restoration

#35022 can I use "transfer site" function while site is being used

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Environment Information

PHP version
CMS Type
CMS Version
Backup Tool Version
Kickstart version

Latest post by on Saturday, 08 May 2021 20:17 CDT


Please tell me if I can use the Transfer site function on live website, or do I need to put site into "Maintenance Mode" to prevent anyone logging in?

I need to transfer site to a new server as the version of PHP is old and I am fearful that upgrading on the live site my result in something breaking.


Thank you

Akeeba Staff

You can backup and transfer your site while it's in use. However, for the sake of your sanity, I do recommend setting it to Offline mode in Global Configuration. The reason is that once you transfer your site  you'll need to switch the DNS to the new server. Depending on how your DNS is currently set up it may take anywhere from seconds to two days. You don't want people using the old site during that time.

If you want your site transfer to go more smoothly I recommend that you set your DNS' TTL (time to live) to 300 seconds at least 3 days prior to moving your site. This means that once you switch the DNS over to the new host it will only take up to 5 minutes to see the new site and continue the restoration. This will reduce your site's downtime considerably.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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