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Site Restoration

#35092 kickstart not recognising FTP username and password

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

bluetongue1

Hi,

Kickstart is not recognising my ftp user name and password. However, Filezilla does when I upload the backup and the kickstart.php 

 

Im with VentraIP who use Litespeed

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