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Site Restoration

#35212 Error 403 - Forbidden You don't have permission to access this resource.

Posted in ‘Site restoration’
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Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

Lumiga

Hi,

On a clean new Joomla installation we can't restrore our site(s).

See here my reproduction path:

First I used the Reset Htaccess Maker Option Button and saved a new .htaccess file.

Then I created a back-up

Then I click on the Restore button in the toolbar and after a few screens
we finally see the screen with "Run the restoration script" (see screenshot 46)

When we click on that button we see the 403 error Forbidden You don't have permission to access this resource.

When we checked the .htaccess, we see this code.

 ##### Advanced server protection rules exceptions -- BEGIN
RewriteRule ^administrator\/components\/com_akeeba\/restore\.php$ - [L]
RewriteRule ^administrator\/components\/com_joomlaupdate\/restore\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !(\.php)$
RewriteCond %{REQUEST_FILENAME} -f
RewriteRule ^\.well\-known/ - [L]
RewriteRule ^templates\/your_template_name_here/ - [L]
##### Advanced server protection rules exceptions -- END

Only after adding this line to the code, my issue was solved.

RewriteRule ^installation/ - [L]

 

My Question is: 

Why doesn't work it well for me by default?

I have this problem on multiple websites. Not one has gone well in recent months without this adjustment in the .htacces file.

I know I can add this installation directory to the "Allow direct access, including .php files, to these directories"
But I've never had to do that before.

Hope you can help me with this issue.

Kind regards,

Lumiga

tampe125
Akeeba Staff

Hello,

thank you for the report, I can confirm the issue. This happens because we do not replace current .htaccess anymore, since most of them have directives to set the PHP version. If we replace it, the website would break since it doesn't know anymore how to handle PHP files.

The downside is that if you have a custom .htaccess that blocks access to the installation page, you get a 403 error.

I'll start working on this issue, but it will take some time. In the meanwhile the only workaround available is the one you are currently using.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Lumiga

Thanks!

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