Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by on Sunday, 18 July 2021 20:17 CDT
I'm trying to restore a JPA installation using Kickstart and I keep getting an error message stating that "The Super User passwords don't match". Obviously I have taken great care in typing the password and confirmation!
I've done dozens of Kickstart installations before and cannot see what is going on here. I don't know whether it is relevant, but the site was backed up on a server from another hosting company.
Thanks
Miles
This only happens if the two password fields contain different information. I have done several restorations myself using this version of Akeeba Backup without bumping into this kind of issue.
I suspect that either your browser is accidentally filling in a different password or something on the server side is somehow corrupting the password you are entering (it happens on some servers if the password contains anything other than ASCII letters, numbers, dashes and underscores).
One solution is to not fill in a password at all. You actually don't need to fill in that field; it will just keep the existing one Joomla knew about at backup time. That field is meant for overriding passwords, e.g. when restoring a client's site for debugging or development purposes which is common among extension support folks like us and site integrators.
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