Support

Site Restoration

#36868 Restore ERROR

Posted in ‘Site restoration’
This is a public ticket

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Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

Morgantini

I made a backup today morning
this evening I'm trying to restore
Manage Backups --> elect check box + Restore

The extraction has failed

Extraction of the backup archive has failed.
The last error message was:

AJAX Loading Error
HTTP Status: 403 (Forbidden)
Internal status: error
XHR ReadyState: 4
Raw server response:

 

tampe125
Akeeba Staff

Salve,

per caso utilizzando il file .htaccess di default di Joomla oppure quello personalizzato Admin Tools? In questo caso potrebbe controllare se il path:

administrator/components/com_akeeba/restore.php

E' incluso nel campo "Allow direct access to these files"?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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