Site Restoration

#37005 no database definitions are found or no database was selected

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
CMS Type
CMS Version
Backup Tool Version
Kickstart version
Akeeba Kickstart Professional




When I try to reinstall an old website I got this error.

No database definitions were found or no database was selected.


What can I do?






Akeeba Staff

I'm sorry, but Akeeba Backup 3.6.9 had not been supported for ten years now. I can however tell you that it will MOST DEFINITELY NOT RUN ON PHP 7.4 as PHP 7.4 was released 8 years after Akeeba Backup 3.6.9. That version of Akeeba Backup you are using was only meant to be used with PHP 5.2 and 5.3. Likewise, the site you are trying to restore will not run on PHP 7.4 for the same reason.

If you do not have a PHP 5.2 or 5.3 server at hand you will not be able to restore the site. Even if you did a manual restoration the restored site wouldn't work. Therefore your only chance of restoring that site is, indeed, to find a server with an antiquated version of PHP which was current a whopping 10 years ago...

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!