Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by tampe125 on Wednesday, 31 August 2022 02:14 CDT
Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!
restored site into xampp local server. I can get to the admin page in joomla but not the live site or pages any help would be greatly appreciate.
thanks,
shawn
Hello,
please try to rename your current .htaccess file to .htaccess_bck (or similar) and try again with your browser in incognito mode. That last part is important since browsers are caching a lot of info, otherwise you won't see any changes.
If after this operation the website works fine, it means that the issue is with the .htaccess file. Unless you have heavily modified it, you can quickly replace it Joomla default file and keep working on your website.
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
did not work
When you say "can't get to the homepage", what's actually happening?
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!