Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by nicholas on Wednesday, 05 October 2022 10:50 CDT
My website has gone 100% off the rails.
Can you help me get it back online?
No, your site is not "shut down" in any sense of that phrase. You just never completed the site restoration.
When I go to your site I see the restoration script.
Visit your site, you'll see the restoration script, keep on clicking Next until you reach the last page. Then read what that page says and do what it tells you to do.
If you have a specific problem restoring your site please give me the exact error message so I can help you.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
I selected next and completed the process - it took me back to the same page.
The final page of the restoration tells you to either click on a link to remove the installation folder or, if this is not possible, asks you to remove the installation folder using FTP, SFTP or your hosting control panel's file manager. Since I can still see the restoration script which lives in the installation folder it means that you have not yet removed the installation folder, therefore you have either not followed the instructions of that last page of the restoration script.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
This brought back the homepage and the backend, but the internal pages are not working....
see screenshot
I believe you have a file called htaccess.bak. Rename it to .htaccess (note the dot at the beginning of the filename!) and you will be fine.
Again, this is part of what happens at the end of the restoration.
When you are using the integrated restoration you go through the entire restoration process and then you're told to close the tab with the installer and click on the "Finalise restoration" button in the other tab, where you launched the integrated restoration from. When you do that, Akeeba Backup removes the installation folder and renames the htaccess.bak to .htaccess for you. If you don't do that and simply close all windows/tabs you have to perform these finalisation steps manually.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
I do not see the .bak fie in the ftp directory. I reran the backup again though the "Finalise restoration" step, cleared my cache and it still will not allow me to access the internal pages - only the homepage.
disregard - all fixed. Thank you for your help.
You're welcome!
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
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