Support

Site Restoration

#38265 Error message after site restoration

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
8
CMS Type
Joomla!
CMS Version
426
Backup Tool Version
core 9.4.5
Kickstart version
core 7.1.2

Latest post by nicholas on Friday, 06 January 2023 09:54 CST

ianpanorton

Hi - I've just developed a site locally using Akeeba Backup and kickstart.

Although I have an account with you I wanted to take a look at the core versions.

The install appeared to go OK but when I go to the site or the admin page I get this error message:

0 - count(): Argument #1 ($value) must be of type Countable|array, bool given

Any ideas what I may have done wrong?

Thanks

Ian

ianpanorton

Sorry I didn't explain myself properly - I uploaded the jpa file to the live server and then used kickstart to unpack the file and begin the install process.

Thanks

Ian

nicholas
Akeeba Staff
Manager

Your target server (where you restored your site) is using PHP 8 but one of the extensions on site you backed up do not support it. Either downgrade PHP (**NOT RECOMMENDED**) or find the offending extension and update it before transferring the site.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

ianpanorton

Many thanks for getting back to me Nicholas, as always!

It's all sorted now and the site is working fine :-)

Thanks again,

Ian

nicholas
Akeeba Staff
Manager

You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!