Site Restoration

#38352 No such file or directory in

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
CMS Type
CMS Version
Backup Tool Version
Kickstart version

Latest post by tampe125 on Wednesday, 18 January 2023 08:21 CST


I cannt restore our site locally after upgrading to Akeeba  but I get this error

Warning: require_once(/Users/winstonahsam/Sites/localhost/j4/installation/framework/autoloader.php): failed to open stream: No such file or directory in /Users/******/Sites/localhost/j4/installation/index.php on line 86

Fatal error: require_once(): Failed opening required '/Users/winstonahsam/Sites/localhost/j4/installation/framework/autoloader.php' (include_path='.:/Applications/MAMP/bin/php/php7.4.21/lib/php') in /Users/******/Sites/localhost/j4/installation/index.php on line 86

Is it missing a file or any ideas whats going on?

Akeeba Staff


please update to the latest version and take another backup. There was a packaging issue so some files were missing, hence the error. If you absolutely need to use that specific backup, please let me know, we can provide a ZIP file for fixing the issue.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!

Summer vacations: Our support will be closed for replies and new tickets from August 6th to August 21st, 2022 due to summer vacations.