Support

Site Restoration

#38353 installation/framework/autoloader.php missing

Posted in ‘Site restoration’
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Environment Information

PHP version
7.4.33
CMS Type
Joomla!
CMS Version
3.10
Backup Tool Version
Akeeba Backup Professional 8.2
Kickstart version
kickstart-pro 7.1.2

Latest post by nicholas on Wednesday, 18 January 2023 12:01 CST

cpedwards4

I did a backup of my site this morning and am trying to restore it to another location.  I need to upgrade from v3.10 to v4.x and am trying to create a test site to upgrade.  The Kickstart process appears to run fine, but when the installation/index.php starts, it fails immediately with a HTTP ERROR 500.  I've attached the error_log file which indicates that the autoloader.php is missing from the framework directory.  Looking at the installation directory, it looks like the framework/Autoloader directory is missing as well.  Please advise.  Thank you!  -Chip

 

 

nicholas
Akeeba Staff
Manager

We released a new version of Akeeba Backup which addresses this issue. Upgrade and take a new backup. Do note that Joomla might not show you the update just yet. In this case remember to go to Extensions, Manage, Update, click on Clear Cache, then click on Find Updates again — in most cases this makes Joomla look again for updates.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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