Site Restoration

#39922 Could not open .../public_html/installation/README.html for writing.

Posted in ‘Site restoration’
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Environment Information

PHP version
CMS Type
CMS Version
Backup Tool Version
Kickstart version

Latest post by nicholas on Monday, 04 December 2023 02:01 CST


I think that I have read all I can find on this issue, both here in the forum and elsewhere. I get this error when I try to run kickstart on a new site, to extract the site that I have created on an other server. I have been using Akeeba backup/restore for more then 10 years on multiple sites and multiple hosts. I have created many sites on my test server and then restored them, at this same host provider. I have never had any issues, and now I am hitting this and I am starting to run out of good ideas and options. Any good pointers for ths ?


Only error I get is this:

An error occurred

Could not open /home/phoenixc/public_html/installation/README.html for writing.

Akeeba Staff

Take a look at under Mixed Ownership to understand the problem and for the workaround.

However, please note that this kind of server configuration is not compatible with Joomla! 4 and later. In fact, a server configuration where the site's root ownership, your user account (therefore FTP and SFTP), and your web server's user are different UNIX users has been obsolete since the early 2000's – yes, 20 years ago. Especially since the early 2010s not having a screwed up environment like that is trivial, by using PHP-FPM and a different pool for each hosted site, or by using virtualisation. If your host cannot come up with a configuration where the site's root ownership, your user account, and your web server's user are the same UNIX user it's high time to look at a different host.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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