Support

Hello,

 I downloaded the backup file site-luandla.com-20250925-170948utc-eE42X_eoIdPbJlP3.jpa via FTP from my website. The backup was previously created with Akeeba Pro from within the WordPress backend. Then I uploaded both Akeeba Kickstart for WordPress and the backup file into my webspace folder and tried to start the restoration by opening https://luandla.com/kickstart.php in my browser.

 However, the backup did not start. Instead, I was redirected to an error page.

 Could you please tell me what I did wrong and confirm if it’s even possible to restore a backup created with Akeeba Pro from the backend using Akeeba Kickstart?

 Thank you for your support.

 Best regards,

Dirk

Munich, Germany

Unfortunately, this is not possible.

I downloaded the backup from the luandla.com domain via FTP and completely deleted the target directory because I could no longer access the domain. Then I uploaded the backup file to the target directory and tried to restore the site using Akeeba Kickstart, but it didn’t work.

In the meantime, my hosting provider IONOS restored the site, but only with an older version. I have now placed the Akeeba backup into a new empty target directory, uploaded the Kickstart file there as well, and connected it to a test domain (e.g., www.joomla-test.com/kickstart.php). I plan to use a new database, because the old one is currently used by the IONOS restored site.

I just remembered that my original site used the Ghost Security plugin. This plugin changes the login and admin URLs (e.g., from wp-login.php to ghost-login), and it can also add rewrite rules in .htaccess or user.ini and modify database entries.

The problem is solved. Thanks a lot for your support