Support

I transfert with file Zilla the backup I've made from the old platform Funio. I put the file via File Zilla to sitegroud directory from suziebureau.com and the directory is public_html.

When I tried to start the php program a blank page appear on safari or on goggle chrome is a http error 500.

So I'm totally stock. The files permissions seems to be at 644 and the directory are at 755.

I let to you the ftp login to the site to see the files :

Name host: giowm1176.siteground.biz

User name: [email protected]

password: u1q%~1xsf1d[

Port: 21

I found an error log book :

2026-03-22 13:18:20 UTC [apache][php:error] [pid 50993] [client 72.136.108.131:12136] script '/home/customer/www/suziebureau.com/public_html/kiclstart.php' not found or unable to stat
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2026-03-22 13:10:02 UTC [apache][autoindex:error] [pid 42122] [client 198.13.159.189:12136] AH01276: Cannot serve directory /home/customer/www/suziebureau.com/public_html/: No matching DirectoryIndex (index.html,Index.html,index.shtml,index.php,Index.php,index.phtml,Index.phtml,index.htm,Index.htm,home.htm,Home.htm,Default.htm,Default.html,default.htm,default.html) found, and server-generated directory index forbidden by Options directive
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2026-03-22 13:09:25 UTC [apache][php:error] [pid 41392] [client 72.136.108.131:12136] script '/home/customer/www/suziebureau.com/public_html/kiclstart.php' not found or unable to stat
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2026-03-22 13:09:11 UTC [apache][autoindex:error] [pid 40898] [client 72.136.108.131:12136] AH01276: Cannot serve directory /home/customer/www/suziebureau.com/public_html/: No matching DirectoryIndex (index.html,Index.html,index.shtml,index.php,Index.php,index.phtml,Index.phtml,index.htm,Index.htm,home.htm,Home.htm,Default.htm,Default.html,default.htm,default.html) found, and server-generated directory index forbidden by Options directive
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2026-03-22 13:09:03 UTC [apache][autoindex:error] [pid 40898] [client 72.136.108.131:12136] AH01276: Cannot serve directory /home/customer/www/suziebureau.com/public_html/: No matching DirectoryIndex (index.html,Index.html,index.shtml,index.php,Index.php,index.phtml,Index.phtml,index.htm,Index.htm,home.htm,Home.htm,Default.htm,Default.html,default.htm,default.html) found, and server-generated directory index forbidden by Options directive
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2026-03-22 13:06:48 UTC [apache][php:error] [pid 38406] [client 174.142.221.66:12136] script '/home/customer/www/suziebureau.com/public_html/wp-cron.php' not found or unable to stat
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2026-03-22 12:30:29 UTC [apache][php:error] [pid 68690] [client 72.136.108.131:12136] script '/home/customer/www/suziebureau.com/public_html/kickstart.php' not found or unable to stat
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2026-03-22 12:13:58 UTC [apache][php:error] [pid 39612] [client 174.142.221.66:12136] script '/home/customer/www/suziebureau.com/public_html/wp-cron.php' not found or unable to stat