Hello Support Team,
I'm trying to restore my site. I've been making regular backups and saving them in a "Sicherungen" directory. This directory now contains several ZIP files and "akeeba.backend.id-xxx.log.php"-files. However, there are no *.jpa files. Since I no longer had access to the website or the backend, I reinstalled joomla and akeeba. Is it possible to restore the website now? If so, how? The "old" DB and files are also existing.
Thank you in advance for your feedback.
#42874 Only ZIP-Files
Posted in ‘Site restoration’
This is a public ticket
Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Environment Information
PHP version
n/a
CMS Type
Joomla!
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a
Latest post by nicholas on Wednesday, 08 April 2026 14:39 CDT
Wednesday, 08 April 2026 10:21 CDT
KarlZorko
Wednesday, 08 April 2026 14:39 CDT
nicholas
Akeeba Staff
Manager
Those files are the log files. Are you sure you have not been uploading your backup archives to remote storage? Check the latest log file and look for "post-processing". Next to it, in parentheses, it tells you which upload engine it's using. The none engine means the backup archives are left on the server – where the host might elect to silently remove them without asking or notifying you.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!