Site Restoration

#43074 Kickstart restoration : error : Could not open /logs/.htaccess for writing

Posted in ‘Site restoration’

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Environment Information

PHP version

n/a

CMS Type

Joomla!

CMS Version

Backup Tool Version

Akeeba pro

Kickstart version

kickstart-pro-9.1.0

Latest post by marie on Wednesday, 24 June 2026 15:59 CDT

Wednesday, 24 June 2026 10:04 CDT

marie

Hello,
I'm trying to deploy a .jpa backup using Kickstart.
I deleted all my files via FTP and uploaded the archive and the kickstart.php file—something I've done successfully dozens of times before.

But this time it crashes quickly, with this error:
Could not open /homepages/7/d982663599/htdocs/logs/.htaccess for writing

I tried changing the access and write permissions for the folder and the file, but it didn't make a difference.

Can you help me?

Wednesday, 24 June 2026 14:47 CDT

nicholas

That's because the logs folder is owned by your host, therefore you cannot write into it.

Normally, the backup automatically excludes this folder, and it's been doing that since the Joomla 3 days. I am not sure how you ended up with this backup.

That said, there is a workaround. Select the Ignore most errors option in Kickstart to skip over unwritable files. It was made with two use cases in mind, one of which is what you are up against right now.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 24 June 2026 15:59 CDT

marie

Thanks for the tip—it worked great!
And thanks for the quick support

Edited by marie on 2026-06-24 16:00 CDT

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