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Site Restoration

#43257 Restore a full site

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
8.3.31
CMS Type
Joomla!
CMS Version
Joomla! 6.1.2
Backup Tool Version
10.3.7
Kickstart version
9.1

Latest post by webmaster-cognin on Thursday, 06 August 2026 15:39 CDT

webmaster-cognin
Hello

I am trying to restore a big backup
rw-rw-r-- 1 pivo4803 pivo4803 2147352576 Aug 6 16:57 site-www.club-photo-cognin.com-20260806-150642cest-UkQpAjzlDFt5NHOp.j01
-rw-rw-r-- 1 pivo4803 pivo4803 2147352576 Aug 6 17:12 site-www.club-photo-cognin.com-20260806-150642cest-UkQpAjzlDFt5NHOp.j02
-rw-rw-r-- 1 pivo4803 pivo4803 2147352576 Aug 6 17:13 site-www.club-photo-cognin.com-20260806-150642cest-UkQpAjzlDFt5NHOp.j03
-rw-rw-r-- 1 pivo4803 pivo4803 2147352576 Aug 6 17:12 site-www.club-photo-cognin.com-20260806-150642cest-UkQpAjzlDFt5NHOp.j04
-rw-rw-r-- 1 pivo4803 pivo4803 2147352576 Aug 6 17:16 site-www.club-photo-cognin.com-20260806-150642cest-UkQpAjzlDFt5NHOp.j05
-rw-rw-r-- 1 pivo4803 pivo4803 2147352576 Aug 6 17:29 site-www.club-photo-cognin.com-20260806-150642cest-UkQpAjzlDFt5NHOp.j06
-rw-rw-r-- 1 pivo4803 pivo4803 2147352576 Aug 6 17:28 site-www.club-photo-cognin.com-20260806-150642cest-UkQpAjzlDFt5NHOp.j07
-rw-rw-r-- 1 pivo4803 pivo4803 2147352576 Aug 6 17:31 site-www.club-photo-cognin.com-20260806-150642cest-UkQpAjzlDFt5NHOp.j08
-rw-rw-r-- 1 pivo4803 pivo4803 2147352576 Aug 6 17:34 site-www.club-photo-cognin.com-20260806-150642cest-UkQpAjzlDFt5NHOp.j09
-rw-rw-r-- 1 pivo4803 pivo4803 2147352576 Aug 6 17:43 site-www.club-photo-cognin.com-20260806-150642cest-UkQpAjzlDFt5NHOp.j10
-rw-rw-r-- 1 pivo4803 pivo4803 2147352576 Aug 6 17:43 site-www.club-photo-cognin.com-20260806-150642cest-UkQpAjzlDFt5NHOp.j11
-rw-rw-r-- 1 pivo4803 pivo4803 1382077567 Aug 6 17:43 site-www.club-photo-cognin.com-20260806-150642cest-UkQpAjzlDFt5NHOp.jps

and I have an error (sdy.php is kickstart.php)

Error.log
more error_log
[06-Aug-2026 15:51:00 UTC] PHP Warning: unpack(): Type C: not enough input values, need 1 values but only 0 were provided in /home/pivo4803/Club_2026/sdy.php on line 5977
[06-Aug-2026 15:51:00 UTC] PHP Warning: Trying to access array offset on false in /home/pivo4803/Club_2026/sdy.php on line 5979
[06-Aug-2026 15:51:00 UTC] PHP Warning: Trying to access array offset on false in /home/pivo4803/Club_2026/sdy.php on line 5980
[06-Aug-2026 15:51:00 UTC] PHP Warning: Trying to access array offset on false in /home/pivo4803/Club_2026/sdy.php on line 5984
[06-Aug-2026 15:51:00 UTC] PHP Warning: Trying to access array offset on false in /home/pivo4803/Club_2026/sdy.php on line 5985
[06-Aug-2026 15:51:00 UTC] PHP Warning: Trying to access array offset on false in /home/pivo4803/Club_2026/sdy.php on line 6011
[06-Aug-2026 15:51:00 UTC] PHP Fatal error: Uncaught ValueError: mkdir(): Argument #1 ($directory) must not contain any null bytes in /home/pivo4803/Club_2026/sdy.php:2214
Stack trace:
#0 /home/pivo4803/Club_2026/sdy.php(2214): mkdir()
#1 /home/pivo4803/Club_2026/sdy.php(6099): AKPostprocDirect->createDirRecursive()
#2 /home/pivo4803/Club_2026/sdy.php(1615): AKUnarchiverJPS->readFileHeader()
#3 /home/pivo4803/Club_2026/sdy.php(1015): AKAbstractUnarchiver->_run()
#4 /home/pivo4803/Club_2026/sdy.php(15915): AKAbstractPart->tick()
#5 /home/pivo4803/Club_2026/sdy.php(16142): kickstart_application_web()
#6 {main}
thrown in /home/pivo4803/Club_2026/sdy.php on line 2214


Thanks for your help

Serge

nicholas
Akeeba Staff
Manager

It sounds like one of the backup part files is corrupt. Due to the corruption the decryption failed – that's what the "Trying to access array offset on false" means.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

webmaster-cognin
I have done a new test. Same problem
The first backup was done with transfert of files to google drive and transfert after with FTP

The second test was done directly on the same server,
- Akeeba backup,
- copy to the new folder
- and restore

No risk of corruption except akeeba backup and the result was the same an error
what is the problem at the 1rst line ?
Do you need my backup file ?

more error_log
[06-Aug-2026 18:58:15 UTC] PHP Warning: unpack(): Type C: not enough input values, need 1 values but only 0 were provided in /home/pivo4803/Club_2026/sdy.php on line 5977
[06-Aug-2026 18:58:15 UTC] PHP Warning: Trying to access array offset on false in /home/pivo4803/Club_2026/sdy.php on line 5979
[06-Aug-2026 18:58:15 UTC] PHP Warning: Trying to access array offset on false in /home/pivo4803/Club_2026/sdy.php on line 5980
[06-Aug-2026 18:58:15 UTC] PHP Warning: Trying to access array offset on false in /home/pivo4803/Club_2026/sdy.php on line 5984
[06-Aug-2026 18:58:15 UTC] PHP Warning: Trying to access array offset on false in /home/pivo4803/Club_2026/sdy.php on line 5985
[06-Aug-2026 18:58:15 UTC] PHP Warning: Trying to access array offset on false in /home/pivo4803/Club_2026/sdy.php on line 6011
[pivo4803@eruption Club_2026]$

webmaster-cognin
The problem was : I forgot that I have put a password ....

Your message is not very explicit

Could you pass my ticket in private ?

Thanks

Serge

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