Support

HEY everyone

this is a general question -and may be you already have a tutorial or manual for it - i could not find. 

Story: when migrating to J4 - normally Backup 8.X hast to be replaced - also Admin Tools - 
I had it now - that after installing new Akeeba Backup and Admin tools my page collapsed. Of course i did sth. wrong - but no idea what. So my idea was to ask the professionals .) 

I now updated Akeeba Backup to 9.-X and in Akeeba BAckup there was a button that said: migrate settings. I did it. Then a button came: see what to uninstall and i uninstalled what was shown me there. 
BUT - when i did that: The first "failure"came up saying: 

Warnung
You have 1 extension(s) depending on this version of Akeeba FEF. The package cannot be uninstalled unless these extensions are uninstalled first.

You have 5 extension(s) depending on this version of FOF. The package cannot be uninstalled unless these extensions are uninstalled first.

So... shell i search for FOFO or FEF and de install those? 


After that i stopped proceeding with akeeba Admin Tools - i am afraid i will "kill" the system again. :) 

It would be perfect to have a kind of a roadmap to follow for the process. You have one?

Hi Nicholas 

thanks for that fast reply. 

unfortunately i have everything already running on J4 without that steps. - Will i have to do everything New? 
Or is it enough to uninstall old Admin Tools? 
What´s your recommendation?

Hi Nicholas -

sorry - i´ve been out of office during weekend. 
Actually AdminTools 6.0.4 is installed 
The system tells me (in the admin tools backup) i should install a new version 
when i go to Update - check the new one is not shown. 
I now Can install manually a newer Admin tools - But which one? a 6.X version? or the 7.X for Joomla 4!? 

Admin tools seems to run perfectly. 
FOF anf FEF - just don´t touch it?

Ah - okay. I installed admin tools 7.X now. 
I get the hint: 

Admin Tools detected that your server configuration file (ie .htaccess, nginx.conf or web.config) has been modified. We strongly suggest you to put any manual edit inside the Custom rules fields, so you won't lose them if you ever regenerate the file using Admin Tools

    I did not change anything in -htaccess - so this is  a standard message? Or will i have to Regenerate? 
Akeeba Backup 8 is unsinstalled (no longer installed under sites component menu)

Hi Niholas - 

thanks for your reply. 
As it was the last time... when i click "regenerate" -htaccess i drop into a "service unavailable" when i try to open the frontend and a "

Not Found

After a Re- Quick Setup Wizzard - i could reach the backend as it was. But my Frontend ist still a 503 - unavailable... 
When opening the editor - i can see the website. 

Hello Nicholas: 

"Did you try the documentation instructions for finding which set of .htaccess Maker settings works on your site" - Sorry... don´t understand... I get the "will the -htaccess maker work with my server - panel ... and it says most likely YES
The box below says "remove -htaccess - and try to disable some features. - so.. to be clear... we talk about .htacces of root folder? just delete it - activate any features (may be you have an idea which ones) - and click: Save and create htaccess??

In the htacdess maker is the temp path written... yes. (i will have to change, when we go "live"? )

that is the setup of htaccess maker. [edited by nicholas: removed link; the .htaccess Maker configuration contains sensitive information, do not share it in public links please]

Hi NIcholas - okay - that helps me ... Thank you man! I will give it a try, as recommended and get back to you if i stuck. 
Thanks man

Hi Nicholas, 

i am so sorry, but i need your advice once more. 

The website is running, as i want it to. But only in the sub domain where i created it to configure it. 
I now wanted to use the real domain for showing the site. 

When entering subdomain j4.website.de everything is fine - when just opening website.de i get an error 400 
 
I  would think this is caused through 

System configuration Host name for HTTPS requests (without https://) *   there is the subdomain thing listed with the temp account. Can i add there more domains? just adding a commata behind the first host, or can i leave it blank, or how can i get it managed, that different domains will work?         Detail: Actually i can open it with temp url: 

j4.website.de.randomstuff.host.com

Directory is j4.website.de

other-website.de as "real" domain points into the folder j4.website.de

if we get that running, also another domain will point into that folder. 

forget it - i am an idiot.... sorry... had to add it to Web Application Firewall... my fault. 

yes... sorry.... you are right. i should have said this. 

btw  - as this is a public ticket - can you please anonymize the urls?

Have a great weekend and thanks so much for your awesome work and support, nicholas. 

tanke care