Support

Hi,

I'm starting to use Kickstart v9, and noticed a difference with v8. Kickstart v9 throws an error when the parent folder isn't in the open_basedir:

An error occurred while trying to run Kickstart.

Error: SplFileInfo::isFile(): open_basedir restriction in effect. File(/home/my-web/..) is not within the allowed path(s): (/home/my-web:/var/lib/php/session:/tmp)

This is very unlikely to be a bug in Kickstart itself. It is almost certainly caused by how the file was uploaded to your server, or by the server's PHP OPcache settings. Both of these issues are documented and easy to address.

Please read the “Before using Kickstart” section of the documentation: https://www.akeeba.com/documentation/akeeba-kickstart-documentation.html

Is it necessary to open the parent folder? Or, is it a configuration issue / new requirement?

Best Regards

Hi,

I checked the kickstart documentation. There's no mention of the open basedir. If it's a known issue, it should appear in the Troubleshooting.

Best Regards

Great, thanks.

BTW: It would be great to have a direct mention of the error and opendir in the troubleshooting section.

Best Regards