Support

Site Restoration

#35398 INSTALLER IS LOCKED

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

Sonictech

i JUST RESTORED a site and the installer is lock, how can I get around this, didn't know there was a password on it. webhost server crashed and this is my only backup, please help.  thanks,

shawn

nicholas
Akeeba Staff
Manager

Hello Shawn,

Delete the file installation/password.php, then go back to the installation/index.php URL of your site.

This is explained in Akeeba Backup for Joomla! :: ANGIE: Akeeba Backup's restoration scripts

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
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